Return Policy

To be eligible for a refund or exchange, items must be returned in the same condition that they were received, and the return must be postmarked within 30 days of receiving the shipment.
Shipping and handling charges for returning the item are borne by the buyer.
– Items must still be in new condition, with no signs of wear.
– Items must be returned with all original packaging and accessories (brackets, rain covers, etc).
– If items are missing accessories, then the cost of the missing accessories will be deducted from the buyer’s refund.
Refunds are typically processed within one week of receiving the item. The funds will be deposited back in the buyer’s credit card account or PayPal account, and BikePak will send the confirmation of the refund by e-mail.
If you have any questions regarding your shipment, we ask that you contact us directly at 877.985.5888 or by emailing ibera.bicycle@gmail.com

Return Address:

BV USA Enterprises
1680 Carmen Drive
Elk Grove Village, IL 60007

(Insure the package for your protection)

Exchanges

If the new item costs more, BikePak will charge for the difference in price. BikePak will refund the difference for new items that cost less.

Quick Exchanges

Exchanges can be expedited by placing a new order before the return is processed. After placing a new order, send the return item back to BikePak, and BikePak will process the refund once the return is received.

BikepakUSA’s Cycling World

BikepanUSA is a online bike shop which enhance your cycling experience with BV and Ibera bike accessories. Our products are designed and built to help you enjoy a smooth and safe ride with some extra style. Top-quality and great selection that will help you explore new places. We offer a great selection of cycling gear: bike lights, bottle cages, pumps, bags, racks, cleats, locks and more. Shop anytime, 100% stratification, easy return under our return policy. Please follow us on Facebook to find special events and bike accessories discount offers

Bike Handlebar Grips for MTB, BMX, Mountain, Downhill and Folding Bikes.

Bike Handlebar Grips for MTB, BMX, Mountain, Downhill and Folding Bikes

The Maya inspired pattern not only makes you look stylish but also provides stable and tacky grips. TPR material absorbs shock and relieves your hand’s pressure for long rides. We ensure the grips will match your bike’s color scheme by offering four shiny metallic colors: Red, Gold, Green and Blue.

Floor Pump with Gauge and Smart Valve Head for Presta and Schrader

Floor Pump with Gauge and Smart Valve Head for Presta and Schrader

BV Pump is the perfect bicycle floor pump for anyone. Designed Valve Head switches between Presta and Schrader valves easily and without any air leaks. The long steel barrel allows more air to be pushed through with each pump making it easier and faster to pump. The large gauge is easy to read and will help to set your desired pressure.

Perfect Solution for Protecting Your Bike with 4 Digit Combination Bike Cable Lock

Perfect Solution for Protecting Your Bike with 4 Digit Combination Bike Cable Lock

The compact flexible coils can extend 4 feet to wrap around benches, trees, fences and more. The thick 12mm steel cable discourages theft and resists cuts while staying light in weight.